Footwear Customer Fitting
RX footwear can be adjusted by authorized dealer only.
RX footwear is waiting to be adjusted.
Have you ever had clothing tailored just for you? Well, now you can get the same custom fit for your feet! Trained and authorized RX® distributors are able to adjust our footwear in many ways to accommodate your special needs. When RX® shoes are properly fitted, they can provide substantial, if not complete, pain relief for many conditions affecting the feet, ankles, knees, hips, and back.
Our goal is to provide the maximum amount of pain relief that RX® shoes can offer our customers.

Selecting the Appropriate Shoe
Whenever you visit a RX® store, be sure to allow yourself ample time for the fitting process, particularly if you have multiple pain issues.

We will explain the design of the shoe, help you select the footwear that is most appropriate for your activities, and make sure the shoe is sized properly. Then you will be asked to spend about five minutes walking around the store to experience the “feel” of this unique footwear.

While you are walking, we will check your toe room, arch support, heel fit, and shoe width. We will also ask you to be specific about the pain you are experiencing so that we can focus on those issues.

Making Adjustments
Unlike most footwear on the market, RX® shoes are adjustable. Once we examine the shape of your foot and the way you walk, we can make a variety of footwear adjustments to provide the maximum support and comfort possible, all while you wait.

We can adjust for flat feet, high arches, wide feet, bunions and corns, hammertoes, heel spurs, neuromas, and many other conditions that can be responsible for foot pain. We can also balance the shoes if you tend to over-pronate (feet roll in) or over-supinate (feet roll out).

If you are experiencing joint pain, you may have developed a pattern of walking that is putting too much pressure on the affected joint. In many cases, we can make adjustments to the footwear to relieve pressure on the joint.

Continuing Customer Care
Many of our stores maintain Customer Fitting Cards that document the adjustments made to your footwear. If you ever need to come in for an adjustment, the store has your fitting history on file. As an existing customer, you can even order additional pairs of shoes from that store over the phone and have them shipped directly to you!

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